Terms of Use

Expand-Drive Financial Services

Last updated: March 15, 2025

Acceptance of Terms

By accessing and using the Expand-Drive website (expand-drive.com) and our operational budgeting services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and Expand-Drive Financial Services.

If you do not agree with any part of these terms, you should discontinue use of our website and services immediately. Your continued use of our platform indicates your acceptance of these terms and any future modifications.

Important Notice

These terms may be updated from time to time to reflect changes in our services or legal requirements. We will notify users of significant changes through our website or direct communication.

Service Description and Limitations

Expand-Drive provides operational budgeting consultation and financial planning services to businesses across Australia. Our services include budget analysis, financial forecasting, and strategic planning support designed to help businesses optimize their operational efficiency.

What We Provide

  • Professional consultation on operational budgeting strategies
  • Financial analysis and reporting tools
  • Custom budget planning solutions
  • Educational resources and guidance materials
  • Ongoing support for implemented budgeting systems

Service Limitations

Our services are advisory in nature and do not guarantee specific financial outcomes or business results. We do not provide investment advice, tax preparation services, or legal counsel. Results may vary based on individual business circumstances, market conditions, and implementation of our recommendations.

Clients are responsible for making their own business decisions and should consult with appropriate legal and tax professionals for matters outside our scope of service.

User Responsibilities and Conduct

Users of our website and services agree to conduct themselves professionally and provide accurate information during all interactions. This includes maintaining confidentiality of login credentials and promptly notifying us of any unauthorized access to your account.

Prohibited Activities

  • Attempting to gain unauthorized access to our systems or other user accounts
  • Using our services for any illegal or fraudulent purposes
  • Sharing proprietary methodologies or tools with unauthorized parties
  • Interfering with the normal operation of our website or services
  • Submitting false or misleading information during consultations
  • Using automated systems to access our website without permission

We reserve the right to suspend or terminate service access for users who violate these conduct standards or engage in activities that could harm our business or other clients.

Privacy and Data Protection

We take your privacy seriously and handle all client information in accordance with Australian Privacy Principles and applicable data protection laws. Financial data shared during consultations is kept strictly confidential and used solely for the purpose of providing our services.

Information We Collect

During the course of providing our services, we may collect business financial information, contact details, and operational data necessary for budget analysis. This information is stored securely and accessed only by authorized personnel directly involved in your service delivery.

Data Retention and Security

Client data is retained for the duration of our professional relationship and for a period of seven years thereafter, as required by Australian business record-keeping regulations. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

You have the right to request access to your personal information, seek corrections, or request deletion where permitted by law. Contact our privacy officer at support@expand-drive.com for any data-related inquiries.

Payment Terms and Refund Policy

Payment terms are established at the commencement of each client engagement and may vary based on the scope and duration of services required. Standard payment terms are net 14 days from invoice date unless otherwise agreed in writing.

Service Fees and Billing

Service fees are determined based on project complexity, time requirements, and resource allocation. All fees are quoted in Australian dollars and include GST where applicable. Additional charges may apply for services beyond the agreed scope of work.

Late payment fees of 1.5% per month may be applied to overdue accounts. We reserve the right to suspend services for accounts more than 30 days overdue.

Refund Conditions

Refunds may be considered in cases where services fail to meet agreed specifications or where cancellation occurs within 48 hours of service commencement. Refund requests must be submitted in writing within 30 days of service delivery.

No refunds are available for completed consulting sessions, delivered reports, or services where substantial work has been performed. Each refund request is evaluated on its individual merits.

Intellectual Property and Confidentiality

All methodologies, templates, analytical tools, and proprietary systems developed by Expand-Drive remain our exclusive intellectual property. Clients receive a non-exclusive license to use delivered materials for their internal business purposes only.

Confidentiality Obligations

Both parties agree to maintain strict confidentiality regarding sensitive business information shared during the course of our professional relationship. This includes financial data, operational strategies, and any proprietary information disclosed during consultations.

Our confidentiality obligations continue indefinitely beyond the termination of services. We do not share client information with third parties except where required by law or with explicit written consent.

Client Materials and Ownership

Custom reports, analysis, and recommendations prepared specifically for your business become your property upon full payment of associated fees. However, underlying methodologies and analytical frameworks remain our intellectual property.

Limitation of Liability and Disclaimers

While we strive to provide accurate and valuable financial guidance, we cannot guarantee specific business outcomes or financial results from implementing our recommendations. Our liability is limited to the total fees paid for services rendered.

Important Disclaimer

Our services are provided on an "as is" basis without warranties of any kind, either express or implied. We make no representations about the suitability of our advice for any particular business situation or market condition.

Exclusions and Limitations

  • We are not liable for indirect, consequential, or punitive damages
  • Business decisions based on our recommendations remain your responsibility
  • Market conditions and external factors beyond our control may affect outcomes
  • We do not warrant that our services will meet all specific business requirements
  • Technical interruptions or delays in service delivery are not grounds for damages

By engaging our services, you acknowledge that business consulting involves inherent uncertainties and that past performance or analysis does not guarantee future results.

Questions About These Terms?

If you have questions about these Terms of Use or need clarification on any provision, we encourage you to contact us before using our services.

Expand-Drive Financial Services

318 Hope St, Brunswick West VIC 3055, Australia

Phone: +61 7 3103 9779

Email: support@expand-drive.com